Bachelor of Science in Hospitality Management (BSHM) covers a balanced treatment of several areas in the hospitality industry such as culinary operations, food and beverage operations, lodging operations, customer relationship management, and MICE operations. It broadens the knowledge and skills of the students to prepare them to the ever-changing and on-demand hospitality industry.
A graduate of BS in Hospitality Management should be able to:
1. Produce food products and services complying with enterprise standards.
2. Apply management skills in F&B service and operations.
3. Perform and provide full guest cycle services for front office.
4. Perform and maintain various housekeeping services for guest and facility operations.
5. Plan and implement a risk management program to provide a safe and secure workplace.
6. Provide food and beverage service and manage the operation seamlessly based on industry standards.
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Dining Room Positions · Cashier · Bartender · Mixologist · Oenologist · Restaurant Steward · Bar Supervisor · Waiter/ Food Attendant · Room Service Waiter · Sommelier · Barista · Head Waiter · Captain Waiter · Bar Accountant · Restaurant Supervisor · Assistant Restaurant Supervisor · Shift Leader · Team Leader · Room Service Manager · Maitre d’ Hotel · F&B Director · F&B Outlet Manager · Restaurant Manager · Outlet Manager |
Managed Services
Kitchen Positions
· Receiving Clerk
· Stock Clerk
· Commis Pastry
· Baker
· Butcher
· Commis 1, 2, 3
· Line Cooks
· Demi Chef
· Commis Chef
· Chef De Partie
· Pantry Chef
· Pastry Chef
· Head Cook
· Saute Chef
· Grill Cook
· Fry Cook
· Sous Chef
· Head Chef
· Executive Chef
· Sanitation Officer
Housekeeping Positions
· Shift Leader
· Checker
· Room Attendant
· Room Assistant
· Cabin Steward
· Housekeeping Attendant
· Room Steward
· Floor Supervisor
· Chief Housekeeper
· Bell Captain
· Room Inspector
· Laundry Supervisor
· Executive Housekeeper
· Housekeeping Manager
· Laundry Manager
Front Office Positions
· Receptionist
· Lobby Greeter
· Front Office Attendant
· Switchboard Operator
· Airport Representative
· Reservation Clerk
· Bell Service Porter/ Attendant
· Concierge/ CRM
· Front Office Supervisor
· Front Office Cashier
· Night Auditor
· Duty Supervisor
· Front Office Manager
· Rooms Division Manager
· Reservations Manager
· Unit Manager
Convention, Entertainment Positions
· Sales Representative
· Convention Sales Personnel
· Event and Entertainment Staff
· Organizers/ Planners
· Information Specialist
· Public Relations Staff
· Sales Representative
· Assistant Manager
· Research Directors
· Marketing Manager
· Events Planner
· Exhibit Planner
· Convention and Event Manager
Public Relations Positions
· Public Relations Personnel
· Photographer
· Writer
· Telemarketing Staff
· PR Director
· PR Manager
Sales and Marketing Positions
· Sales and Marketing Personnel
· Sales and Marketing Account Executives
· Sales and Marketing Supervisor
· Director
· Manager
Sports, Leisure, and Recreation Center Personnel
· Spa Manager
· Activity Director
· Recreation Director
· Events Coordinator
· Leisure Manager